Questionnaire

New Customer Satisfaction Surveys

We have now created a new Customer Satisfaction Survey which allows SerioPlus users to collect information from Resolution Issues based on a 1 to x score. A sample of the vanilla version can be seen below.

Customer Satisfaction Survey (score based)

This new Customer Satisfaction Survey type may be used alongside the pre-existing Customer Satisfaction Surveys which are based on a qualitative response type (e.g: Strongly Agree).

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