This is another in my series of Change Management posts. The last one is here.
If you are trying to get your Change Management (CM) process ‘kick started’ you’ll probably be looking for help on getting started.
As always, if you are introducing a new ITSM process you’ll need a process owner – someone who has responsibility for the process itself, and its efficient running. This usually means a Change Manager. Having made your appointment, he or she will help to produce the basic steps in your CM process.