Active Directory Integration

Despite being a hosted, SaaS system, SerioPlus can integrate seamlessly with your Active Directory data with zero changes to the configuration of your firewall or network.

Integrating with Active Directory saves Services Desks time. When new users are added into your Active Directory database, they become visible through the SerioPlus support tool - and when they are deleted from Active Directory (for example, when they leave) then that same user will disappear from SerioPlus.

Active Directory integration in SerioPlus goes further however: Organizational Unit (OU) data is also transferred and kept in synch with the Active Directory, and is used to form the organizational and location information used in SerioPlus.

Unified Service Data View
Contract Management
Asset and Configuration Management