This is a follow-on from Friday’s post about Backups
Database Backups – The Basics
Serio, like many systems, stores most (but not all) of it’s data in a relational (ie, table based) database which can be either Oracle or SQL Server. I’m going to talk about SQL Server, but most of this applies to Oracle as well. So when you log an Incident, it’s stored in a the database, when you compose an email, it's stored in the database, and on - pretty much all of the content you create is stored there.