Over at the Verso blog there's a post called Service Desk or Help Desk - What's in a name? It may help to answer the question we are sometimes asked about this blog and the fact we oftesometimes use both terms, and other times just use one.
Serio Ltd.83 Princes St.Edinburgh, EH2 2ER
(+44) 131 331 1535
689 SH2Tauranga,New Zealand
(+64) 27 5772423