Linking Incidents to Problems

Just a quick post following on from George's post about linking Incidents and Problems. There are quite a few ways that you can do this in the Serio tool, but by far and way the quickest way of linking is simply to use cut and paste.

  1. In the selected Incidents list, click on the Incident you want to link.
  2. Go to the Problem list, select the Problem you want to link to and click Paste. That's it - the two are now linked.