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| Serio Products Service Desk Software Helpdesk Software Change Management Network Auditing Server & Device Monitoring Mobile Support Solutions About Serio Serio Blog » Blog |
Serio Service Desk Feature Tour |
7/18
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| Our script language SerioScript gives tremendous flexibility in how you respond to network events and error
conditions.
Serio goes well beyond simple Trap handling. Using our script language SerioScript you can stop outages before they become critical, taking corrective action to avoid downtime. SerioScript is a fully-featured development environment you can use to monitor your servers and applications 24/7. Serio Network Management tools can support key ITIL® activities of Capacity Management, Availability Management, Change and Configuration Management. They also allow for proactive Problem Management and can lead to a reduced number of Incidents being raised on the Service Desk, thus freeing staff to work on higher added-value activities.
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| Related White Paper (PDF):
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