What's New in IT Service View 5.5
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| IT Service View | IT Service View Pro | Feature |
| We've made sending emails through Microsoft Exchange servers much easier. It worked OK before but required you to have an SMTP service on Exchange. Now you can use Extended MAPI - which means IT Service View will just hand the email over to Outlook, and let Outlook do the sending. | ||
| We've added a new Plugin for monitoring Blackberry Enterprise Servers (BES). | ||
| We've made it easier to see data coming back from Devices in the console. A new little 'mini-tab' called 'Live Device Data' has been added. | ||
| A new plugin for Microsoft IIS has been added. This is very similar to the existing generic web server plugin, but with a few specific tweaks for IIS. | ||
| We realised that many of you were confused by Responses. So to help with this each Responses page now has it's own little help section right on the page to explain what you need to do. | ||
| We've put a link to the user forum on the toolbar, and improved the welcome page to include things like: a shoutbox, FAQ, newsletter sign-up. | ||
| The upgrade process has been improved - you'll now see any new Plugins automatically added for you. | ||
| This version has the addition of Pro Features for those involved in IT Service Management and ITIL Availability Management. More info on the IT Service View FAQ. | ||