Setting up Devices

In this section, we look at how you can add and configure the Devices that you want to monitor to Serio IT Service View.

By Devices, we mean devices on your network that have an IP address, such as Windows or Exchange Servers, Web Sites, routers, switches, etc.

In this Section...

First, learn about the three key concepts of device monitoring in Serio IT Service View. See Key Concepts: Plugins, Device Properties, and Responses.

To learn how to add a new Device to monitor to Serio IT Service View, see Adding a New Device.

To learn how edit a Device's configuration after set-up, see Editing a Device.

Normally, you will monitor Windows Server using WMI (Windows Management Information). Sometimes however, this may prove impossible due to permissions or Windows domain issues. In such circumstances you can instead use SNMP and the Serio Inventory Agent to monitor the Windows server. See Using the Serio Inventory Agent When There's a Problem with WMI.