Getting Started
Serio IT Service View comes ready-configured to monitor a number of network devices, such a Windows 2003/2008 Servers, Web Sites, Exchange Servers, and practically any Device on your network that has an IP address.
When you first run Serio IT Service View, you are launched straight into the Configuration Wizard, where you set up IT Service View's basic configuration. You are then immediately taken to the New Device Wizard, where you start adding the servers and other network devices you wish to monitor.
Each of these Wizard pages has a help panel to inform you about the set-up choices you have. Don't worry - it's pretty simple.
You can return to the Configuration or New Device Wizards at any time through Serio IT Service View's 'Setup Wizards' menu.
If you have visited the Serio IT Service View home page, then see Key Concepts: Plugins, Device Properties and Resonses will give you a more technical insight. It's really not than complicated though - the 'New Device' wizard takes you through choosing a Plugin, setting Device Properties and Responses.
What Now?
- To learn more about adding new Devices to monitor to Serio IT Service View, see Setting up Devices.
- To find out how to allow IT Service View to send emails, see Sending Emails from IT Service View.
- To familiarise yourself with the basic features of Serio IT Service view, see Working with Serio IT Service View.
- If you're interested in using Serio IT Service View to monitor SNMP traps generated by network devices such as routers, switches, printers, or temperature sensors, see Monitoring SNMP Traps.
- If you're ready to create your own custom Plugin and script to monitor a new type of network device, see Creating Plugins to monitor new types of Device.
