Adding Responses to your Plugin
Note: The steps described here are part of whole process of creating a Plugin. This process is described in full in the Roadmap.
Responses are events which your Plugin triggers when it detects a problem. For example, you may create a Response called 'On Slow' which your Plugin triggers when it detects the device is going slowly.
By adding Responses you enable users of your Plugin to specify the actions that Serio IT Service View will take when the Plugin triggers the Response event. For example, the user can specify that Serio IT Service View send an email or run a program when the Plugin triggers the Response.
Tip: See the standard Plugins provided with Serio IT Service View for examples of Responses.
To add a Response to your Plugin,
Right click on your Plugin in the left pane of Serio IT Service View and choose 'View/Amend Plugin'.
Switch to the 'Responses' tab page.
Right click on the list of Responses and choose 'Add'.
In the 'Response Editor' dialog, enter a description for the Response (such as 'On slow').
Enter a SerioScript name for the Response. This is the name used as an argument to the doResponse function within Validation Scripts to invoke the Response. For examples, see the standard Plugins provided with Serio IT Service View.
Enter some comments explaining how the Response will be triggered for the benefit of users working with the Plugin.
Click 'Ok' in the 'Response Editor' Dialog.
When finished adding Responses, click 'Save and Close' to save your changes.
