| Feature |
IT Service View |
IT Service View Pro |
| Plugin-based monitoring of a wide range of Devices |
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| WMI and SNMP Support |
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| Device Status Display |
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| Device Information Web Pages |
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| Plugin Editor |
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| Email integration for alerts (SMTP and Outlook/Exchange) |
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| Configurable Problem Responses |
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| SNMP Trap Handling |
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| MIB Compiler |
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| Configuration Wizards |
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| Full range of standard Plugins |
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| Restart Windows Services/Launch Local Programs/Send emails/Restart Processes/Reboot
Windows servers on Error |
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| Gather Availability and Downtime Statistics |
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| Define Service level Agreements |
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| Create Downtime and Availability Reports |
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| Edit Downtime Data |
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| Schedule and email Reports Automatically |
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