Mobile Helpdesk/Service Desk Software
| PocketSerio-i, for all types of
mobile Internet device.
PocketSerio-i is a 100% browser-based web application designed for staff who are on the move - away from their desk, out of the office - especially for hand-held internet devices like the Blackberry 83xx series, iPhone or others. PocketSerio-i offers the following feature
|
|
Fully-functional
Incident and Service Request Management. Incident, SLA
information, callback commitments, eMails sent and received (and a lot
more) are all available. You can record what you do on-site, send email
through Serio, even resolving tickets if you wish. 
