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Mobile Support Solutions

PocketSerio-i, for all types of mobile Internet device.

PocketSerio-i is a 100% browser-based web application designed for staff who are on the move - away from their desk, out of the office - especially for hand-held internet devices like the Blackberry 83xx series, iPhone or others.

PocketSerio-i offers the following features

Fully-functional Incident and Service Request Management. Incident, SLA information, callback commitments, eMails sent and received (and a lot more) are all available. You can record what you do on-site, send email through Serio, even resolving tickets if you wish.

Full Access to the engineer diary PocketSerio-i allows you to view and edit your engineer field bookings for the day, week or month.

 



» Feature Tour



 

 
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