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| Serio Products Serio Service Desk Serio Helpdesk Change Management Network Auditing Server & Device Monitoring Mobile Support Solutions About Serio Serio Blog » Blog |
Mobile Support Solutions |
| PocketSerio-i, for all types of mobile
Internet device.
PocketSerio-i is a 100% browser-based web application designed for staff who are on the move - away from their desk, out of the office - especially for hand-held internet devices like the Blackberry 83xx series, iPhone or others. PocketSerio-i offers the following features
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Fully-functional
Incident and Service Request Management. Incident,
SLA information, callback commitments, eMails sent and received
(and a lot more) are all available. You can record what you do
on-site, send email through Serio, even resolving tickets if you
wish. 
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