|
|
 |
|
|
| Serio Products Service Desk Software Helpdesk Software Change Management Network Auditing Server & Device Monitoring Mobile Support Solutions About Serio Serio Blog » Blog |
Change Management |
| Serio Change Management
is designed with one principle in mind - to help organisations cope professionally
with a wide-range of structured IT change.
You can easily model key IT business processes that your company needs to perform - activities such as software modifications, CMDB change, and key server reconfigurations. Using the change modeling tools provided with Serio, Change Managers build templates that reflect organisational and IT change - for example
These templates are then easily applied to Changes as and when required, so that once you've defined the process you need, Serio will follow the steps you've indicated. In order to ease the task of Change modeling, Change Managers have a wealth of tools at their disposal, including the Serio Change Modeler, which shows a graphical representation of the Change during design. The Modeler aids design in showing branches, decisions, tasks, stages, dependencies and potential errors/unresolved paths in the Change as the Change is built. Change Managers can also control the level of detail shown on screen at any time - from 'highly detailed' to 'overview', and can easily identify slippage andfailures. By using the built-in messaging tools, you can keep groups of interested customers, the Change Manager and Change Board informed about the progression of the Change. ITIL® Compliant Change Control If your organisation uses ITIL-derived processes for CMDB Change
Management, you'll find Serio able to deal with the complexities
of reporting, assessment, authorisation, scheduling and implementation.
|
Employees joining or leaving the company
|
|
||
|
|
