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...Home of SerioPlus ITIL® Hosted, SaaS IT Service Management Tools

  SerioPlus Support Pro Edition for Professional IT Service Companies offering Paid IT Support & Managed Services   SerioPlus Service Desk Edition for IT Departments and Teams involved in IT Service Management
Plus Icon SerioPlus Support Pro delivers all the tools you need to run your IT support company for less per month than many paid support professionals charge for a single hour of their time. Plus Icon A hosted IT Service Management system featuring an enterprise-class ITIL-based support system - up and running minutes after sign-up.
Plus Icon SerioPlus Support Pro helps you minimise your unbilled hours, and maximise your billable time. SerioPlus Support Pro pays for itself fast. Plus Icon Our pricing is transparent and affordable, and there are no hidden extras. Plans exist for monthly, quaterly or yearly payment.
  Learn More about SerioPlus Support Pro   Learn More about SerioPlus Service Desk
Serio Screenshot - IT Service View "Serio Service Desk provided a great-value platform for us to build our ITIL implementation program on. We managed to achieve savings within the first year than more than justified the purchase price. Overall, we made the right decision." GRAYCOL.
Serio Screenshot - Change Diagram "Serio continues to surpass our expectations when it comes to a software application. The regular updates we receive continue to build on a stable product and we have had no major issues in the 7 years that we have used Serio Service Desk. We always receive 1st class support from your support team and they are always happy to go the extra mile to ensure issues are resolved to our satisfaction." ACORN GROUP
Serio Screenshot - Explorer "We wanted more than a helpdesk system though - we were more interested in the wider topic of service management, including issue management, IT configuration management, self-care through the web and knowledge management. We evaluated a number of products, but were unanimous in choosing Serio. We had a high comfort factor - the product was right for what we wanted to achieve, and most importantly for us we felt that Serio Ltd would be interested in really partnering with us for what was going to be an ongoing project. This has certainly been the case." COSWORTH
Screenshot - Resours Planner "When we purchased our Serio Helpdesk system, the project set-up phase was impressive. We got a project plan, and specifying the data we wanted to begin with was simply a case of filling in a spreadsheet. It felt structured and meant I could focus more on my team than entering lots of data. Overall our experience has been very positive." MCCALL-MCGREGOR